Today’s American workforce is unique, and more than ever before leaders are being asked to work with increasingly diverse intergenerational teams. The resulting communication, conflict management, engagement, recruitment and retention challenges can sometimes seem daunting. Depending upon your generational perspective, you may at times feel as though you need an interpreter to understand your staff’s or client’s behavior! Leaders who will succeed in this environment will be ones who are able to cultivate generational understandings that allow them to leverage the talents, skills and abilities of all team members.

In this highly interactive session, you will:

• Identify the common drivers and values of the four major workforce generations and how they affect behavior in the workplace;
• Learn how your own generational identity influences your leadership
• Have a heightened awareness of generational differences that will enable you to work more effectively in a multigenerational workforce.

Participants will leave with a newfound appreciation for the creativity, strength and opportunities intergenerational differences can provide to their workplaces.

Speaker/Presenter(s):

Julie M. Brown brings to any workplace environment the skills she has gained in being a respected leader for more than 30 years. She is the Principal of Julie M. Brown and Associates, a management consulting firm established in 1997. Julie utilizes her experience as a former hospital CEO to help clients create transformative work environments and develop high performing leaders. She specializes in strategic planning, operational analysis and leadership development through one on one coaching, trainings and retreats.

Representative clients include: Kaiser Permanente, Mayo Clinic Hospital-Arizona, Applied Biosystems/Celera, University Medical Center-Tucson, Sutter Health, the Federal Home Loan Bank of San Francisco, Architecture for Humanity and the Contra Costa Transit Authority.

Julie is a trained mediator, and is qualified to administer and interpret a number of leadership assessments, including the Myers-Briggs Type Inventory, True Colors and EQ-I 2.0. She draws upon these tools to help leaders increase individual and team effectiveness, particularly in the areas of change management and program development. You can contact Julie at 650-571-6690 or visit her website.

Prior to forming her own management consulting firm, Julie held the following seniormanagement positions: Kaiser Permanente South San Francisco Hospital and Health Plan CEO, Kaiser Permanente Santa Clara Operations Support Services Leader andAssistant Administrator. She also worked at Alta Bates-Herrick Hospital as a ServiceLine Executive Director and as a Business Development Manager.

Julie has spoken internationally and nationally on her research regarding successful leadership including the International Conference on Emotional Intelligence in Chicago, Illinois, NexusEQ, Johannesburg, South Africa and the Association for Psychological Type, Toronto, Canada.

Julie is actively involved with community activities, and currently serves on the Planned Parenthood Shasta Pacific and the Health Career Connection Boards of Directors.

She holds Master’s degrees in Business Administration and in Public Health and undergraduate degrees in Psychology and Social Welfare, all from the University of California, Berkeley.