Join us for the first installment of our two-part webinar series, “The Engine of Excellence.” In this session, we will provide a clear overview of the 4 Points of Focus. Explore how Operational Excellence, as a business approach, continually enhances operations, processes, and systems, emphasizing quality and continuous improvement. Delve into the 4 key areas: Strategy Development, Process Excellence, Performance Management, and Leadership and Culture. Understand the advantages of achieving operational excellence and receive guidance on creating your own “Operational Point of Focus Plan.” Uncover essential key performance indicators (KPIs) for measuring success and learn specific methods for monitoring systems and improving initiatives, including goal-setting, surveys, feedback forms, and audits. This foundational session sets the stage for operational success in your business journey.