Submitted by Monika Miles of Miles Consulting Group

In the last 10 months, daily life has been turned upside down because of the pandemic. One of the many consequences of COVID-19 is less in-person shopping, so many consumers have turned to online shopping as their default. This has offered many retailers the lifeline they needed to stay afloat, but it has also creating problems for those who were unprepared for the complex sales tax burdens associated with online retail.