Guest Presenter Gary Purece
We welcomed Gary Purece as our speaker at the July 21 meeting.  His topic was timely and very informative.  He said that asking six key questions during any conversation with anyone would help to communicate clearly and respectfully.

The questions are:  Who, What, Where, When, Why and What If. Asking these questions will cause people to feel valued.  When people feel valued, they stay longer and give more to the organization.

There are two things to create through words:

  • Credibility/Trust
  • Decisive/Assertive

Stories are a key element in communication by using CASST which is an acronym for Central character, A complication, Setting, Series of actions, Theme.  It is the way leaders talk.  If you want to download his presentation, CLICK HERE.