Maximizing Business Growth Through Customer Success

Leena Mendoza / Coble Tree / Co-Founder/Executive Coach/Business Strategist In the competitive business landscape, exceptional customer success and retention are vital. AI and automation now play crucial roles in enhancing client relationships by facilitating consistent touch points and personalized communication. Here are concise, actionable steps to improve customer success: Implement AI-driven analytics to understand and predict customer needs. Automate routine communications like updates and check-ins to keep [...]

2024-06-12T12:16:29-07:00Jun 11, 2024|

Leadership and Company Culture

AMV Business Solutions, LLC Alexandra Martinez Villarroel Human Resources Consultant Creating a positive and strong work culture is like growing a tree. It takes time and effort and is critical to an organization’s success. As a leader, you are responsible for steering your team’s ship and laying the foundation of their success. Your behavior sets the tone for your team, and by being a positive role model, [...]

2024-06-12T13:11:55-07:00Jun 11, 2024|

Innovation Research Funding Could Fuel Your Cool Product Idea

Do you need investment funding? Do you have a million-dollar idea? Whether your small business is brand new or long established, federal Small Business Innovation Research (SBIR) grants can provide you with non-dilutive funds to drive growth through product development. These grants are designed to give entrepreneurs with great ideas a leg up by helping you: Make your innovative product ideas come to life Develop product prototypes for testing (Phase [...]

2024-05-21T14:40:22-07:00May 21, 2024|

Practical Legal Considerations for Small Businesses

Perkins Coie is a leading international law firm that is known for providing high-value, strategic solutions and extraordinary client service on matters vital to businesses. Perkins Coie was also the event sponsor and hosted appetizers and non-alcoholic beverages for attendees. On Thursday, April 25th, 2024, a panel of (see below) conducted a lively discussion about legal matters that impact small businesses and fielded questions from the audience. Moderator Thea Percival, [...]

2024-05-01T15:14:01-07:00May 1, 2024|

New book by industry expert Wendy Roberts provides a reliable roadmap for business growth and success

Discover Your Path to Profit Optimization with “The Only Business Compass You Will Ever Need”Navigating the business world can often feel like trekking through an impenetrable jungle, where uncertainty and chaos reign supreme. Enter "The Only Business Compass You Will Ever Need," a strategic guide designed to help business leaders optimize their profits and build valuable companies for successful exit strategies. Authored by Wendy Roberts, the book is based on [...]

2024-04-04T13:21:05-07:00Apr 3, 2024|

NAWBO SV Member Judges at DECA CDC 2024

Robin Fisher, Lisa Schader, and Jackie Wu served as judges at the Silicon Valley DECA CDC held at the Santa Clara Marriott on January 6, 2024. Jackie Wu also served as a judge at the DECA School-based Enterprise Chapter Certification projects in Walnut Creek that ran from January 16th through the 26th, 2024.Silicon Valley DECA is a NAWBO SV affiliate and a state level organization for high school students whose [...]

2024-01-31T14:23:05-08:00Jan 12, 2024|

ALOM Named to 2021 Top Workplaces for 8th Year by Bay Area News Group

Global supply chain leader recognized for commitment to corporate social responsibility ALOM, a global leader in supply chain management, has been selected for the eighth consecutive year as one of The Bay Area News Group’s Top 100 Workplaces. The honor, based solely on employee feedback gathered through a third-party researcher, recognizes the company’s commitment to staff safety, job security and flexibility throughout the pandemic. The company was also rated very [...]

2021-09-02T13:40:14-07:00Sep 2, 2021|

Business Sale Blunders

Submitted by Wendy Roberts, CFO & CVO NorthStar Strategic Partners, Inc. Have you ever gone through the process of selling your own car? If you have, then you know you must get your ducks in a row before you sell. There are many questions you will consider before advertising the sale of the vehicle. For instance: Does it run properly? Is it the clean, well-oiled machine that you are ready to advertise to potential buyers? Will someone help me sell my car? How do I value it? Do I [...]

2021-09-02T13:42:17-07:00Sep 2, 2021|

Fraught with Fraud

Submitted by Wendy Roberts, NorthStar Strategic Partners, Inc. Suspicious of an email you received asking for private business information? Alarmed when someone calls you claiming to be your local bank, but you are unsure? Receive a pop up claiming your computer has been hacked? All of these are questions that you should think about as a business owner before you provide any confidential information to a third party. Now [...]

2021-06-17T12:18:35-07:00Jun 17, 2021|

Let Go So Your Company Can Grow

Submitted by Anne Marie McGraw An excerpt from Women in Business: Breaking Through Anne Marie McGraw, President of Insignia Environmental, was recently published in Women in Business: Breaking Through, a collection from 13 women leaders who share their professional insights on overcoming challenges in various business industries. An excerpt from her contribution, “Let Go So Your Company Can Grow,” can be found below. Please visit Insignia’s website for more [...]

2021-03-04T12:21:40-08:00Mar 4, 2021|