Leena Mendoza / Coble Tree / www.cobletree.com Co-Founder/Executive Coach/Business Strategist In the competitive business landscape, exceptional customer success and retention are vital. AI and automation now play crucial roles in enhancing client relationships by facilitating consistent touch points and personalized communication. Here are concise, actionable steps to improve customer success: Implement AI-driven analytics to understand and predict customer needs. Automate routine communications like updates and check-ins to keep [...]

AMV Business Solutions, LLC Alexandra Martinez Villarroel Human Resources Consultant Creating a positive and strong work culture is like growing a tree. It takes time and effort and is critical to an organization’s success. As a leader, you are responsible for steering your team’s ship and laying the foundation of their success. Your behavior sets the tone for your team, and by being a positive role model, [...]

Do you need investment funding? Do you have a million-dollar idea? Whether your small business is brand new or long established, federal Small Business Innovation Research (SBIR) grants can provide you with non-dilutive funds to drive growth through product development. These grants are designed to give entrepreneurs with great ideas a leg up by helping you: Make your innovative product ideas come to life Develop product prototypes for testing (Phase [...]

Perkins Coie is a leading international law firm that is known for providing high-value, strategic solutions and extraordinary client service on matters vital to businesses. Perkins Coie was also the event sponsor and hosted appetizers and non-alcoholic beverages for attendees. On Thursday, April 25th, 2024, a panel of (see below) conducted a lively discussion about legal matters that impact small businesses and fielded questions from the audience. Moderator Thea Percival, [...]

Discover Your Path to Profit Optimization with “The Only Business Compass You Will Ever Need”Navigating the business world can often feel like trekking through an impenetrable jungle, where uncertainty and chaos reign supreme. Enter "The Only Business Compass You Will Ever Need," a strategic guide designed to help business leaders optimize their profits and build valuable companies for successful exit strategies. Authored by Wendy Roberts, the book is based on [...]

Robin Fisher, Lisa Schader, and Jackie Wu served as judges at the Silicon Valley DECA CDC held at the Santa Clara Marriott on January 6, 2024. Jackie Wu also served as a judge at the DECA School-based Enterprise Chapter Certification projects in Walnut Creek that ran from January 16th through the 26th, 2024.Silicon Valley DECA is a NAWBO SV affiliate and a state level organization for high school students whose [...]

Global supply chain leader recognized for commitment to corporate social responsibility ALOM, a global leader in supply chain management, has been selected for the eighth consecutive year as one of The Bay Area News Group’s Top 100 Workplaces. The honor, based solely on employee feedback gathered through a third-party researcher, recognizes the company’s commitment to staff safety, job security and flexibility throughout the pandemic. The company was also rated very [...]